The telecom network service lifecycle is likely one of the most imperfect set of processes in the industry. This is due to a wide range of service models and back office systems, the lack of electronic interfaces / APIs, poor electronic billing options and access to CDR data, etc.

Service providers that don’t deploy platforms that employ automation and can deal with the complexities of these inter-related processes will undoubtedly experience one or more of the following issues across the lifecycle:

  • Lengthy customer quoting intervals
  • Inconsistent network provisioning timeframes
  • Back office scalability issues
  • Network service invoice billing errors
  • Higher network services costs
  • Late payment charges
  • Lack of visibility into processes, key metrics, statuses

Fortunately, there is a solution with all of the major use cases that must be addressed to master the network service lifecycle.

This solution is gpxcloud.

show following quote on right margin: "70% of CSPs agree that OSS/BSS integration is the biggest barrier to success." Frost & Sullivan's Communications Service Providers Digital Transformation Survey

gpxcloud Features / Benefits

Hover on the below diagram to learn more about the key features and benefits of the various functional modules available within gpxcloud.

Vendor Quoting Order Management Network Inventory Cost Management Contract Management Usage Management Optimal Call Routing

Vendor Qouting Features & Benefits

Features

  • Email,Contract, API Quoting
  • Off-net, On-Net support
  • Address validation via API
  • Automatic hub identification
  • Integration to CRM possible

Benefits

  • Faster, cheaper quotes
  • More accurate quoting
  • Manage large volumes with same staff levels
  • Leverage qoute data for BI

Order Management Features & Benefits

Features

  • Email ordering standard
  • ASR e-bonding optional
  • Flow through ordering from quoting
  • Status monitoring / alerting

Benefits

  • More effective order mgmt.
  • Lower failure / rework
  • Automated downstream functionality triggers

Network Inventory Features & Benefits

Features

  • 360° view of inventory data
  • Auto-creation of inventory items from orders
  • Robust data model with capability to track custom data
  • State-driven functionality

Benefits

  • Validate / reconcile network
  • Financial compliance
  • Higher network utilization / optimization

Cost Management Features & Benefits

Features

  • Financial processing workflow
  • Automated invoice validations(custom)
  • Dispute mgmt. functionality
  • Model based GL coding
  • Standard / Ad-hoc Reporting / Analytics

Benefits

  • Lower COGS
  • Improved visibility / insight
  • Reduced / 0 LPCs
  • More robust cost accounting

Contract Management Features & Benefits

Features

  • Full contract repository
  • Integrated to network inventory
  • Highlight key terms / conditions
  • Contract expiration alerts
  • Track contract commitments

Benefits

  • Timely renegotiation of contract
  • Easy access to contract info
  • Improve compliance
  • Lower COGS

Usage Management Features & Benefits

Features

  • Robust CDR processing engine
  • Vendor CDR validation
  • Voice quality/performance analytics
  • Voice cost analytics

Benefits

  • Reduced voice costs
  • Improved voice quality
  • Improved visibility / insight

Optimal Call Routing Features & Benefits

Features

  • SIP cloud Routing Platform
  • Support for millions of dial codes
  • Integration to Usage Management
  • Use of cost / quality driven rules

Benefits

  • Improved network agility / quality
  • Optimized voice costs

Get the most out of your network investment with our Margin Optimization and Quality Assured Routing services.

Combining other services with gpxcloud is a great way to accelerate your network cost savings that can then be maintained with gpxcloud!