by Bob Norberg | Nov 29, 2021 | Blog
The cost of a voice call may appear cheap. However, when an enterprise completes thousands of calls daily, the bill can be significant. Carriers have lower call charge rates that could benefit the enterprise if it can access them. Part one of this two-part article...
by Bob Norberg | Nov 23, 2021 | Blog
Regulatory and competitive forces have created a unique opportunity for enterprises to significantly reduce voice costs in addition to maintaining or enhancing service levels. Using a voice cost optimization (VCO) service puts enterprises back in control of their...
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