by Chris Lee | Aug 10, 2020 | Blog
Lately, it seems like we are all operating in “the land of the unexpected”. One of our customers experienced an issue with their toll-free service and it turned into a significant cost event. I wanted to pass along some best practices and advice on how you can...
by Chris Lee | Mar 16, 2020 | Blog, News
Dear Customers / Partners, With the COVID-19 crisis continuing to escalate, we are actively taking steps to safeguard the health of our employees while also ensuring the continuity of our services to you, our valued customers and partners. 100% of our technology...
by Chris Lee | Feb 25, 2020 | Blog
A $28 Billion Dollar Problem Each year, the Communications Fraud Control Association (CFCA) conducts fraud loss surveys of the communications industry. For 2019, survey respondents estimated that the cost of fraud was on average 1.74% of revenues, or over $28 billion....
by Chris Lee | Nov 14, 2019 | Blog
The FCC recently released the agenda for its November 22 2019 open commission meeting. Buried in that announcement was a draft of an upcoming rulemaking that facilities-based CLECs need to watch closely if still using DS0, DS1, and DS3 unbundled network elements or...
by Chris Lee | May 15, 2019 | Podcasts
In this podcast from Telecom Reseller magazine, Chris Lee, CEO Cloud Age Solutions has a critical message for the service providers: adapt or be left behind. Lee gives us a broad overview of the changing terrain of the market and outlines how in the last 2 years,...
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