by Bob Norberg | Nov 29, 2021 | Blog
The cost of a voice call may appear cheap. However, when an enterprise completes thousands of calls daily, the bill can be significant. Carriers have lower call charge rates that could benefit the enterprise if it can access them. Part one of this two-part article...
by Bob Norberg | Nov 23, 2021 | Blog
Regulatory and competitive forces have created a unique opportunity for enterprises to significantly reduce voice costs in addition to maintaining or enhancing service levels. Using a voice cost optimization (VCO) service puts enterprises back in control of their...
by Bob Norberg | Oct 14, 2021 | Blog, Video
The shift in IT procurement to “as-a-service” solutions (SaaS, UCaaS, etc) has fueled the growth of Managed Service Providers. Recent market studies predict this trend will continue to accelerate over the next decade or more. A major driver of this significant...
by Bob Norberg | Oct 8, 2021 | Blog
The cost of a voice call may appear cheap. However, when an enterprise completes thousands of calls daily, the bill can be significant. Carriers have lower call charge rates that could benefit the enterprise if it can access them. Part one of this two-part article...
by Bob Norberg | Oct 7, 2021 | Blog, Podcasts
Summer is over. The kids are back in school. Vacations are a distant memory. Fall is when we turn our focus on what really matters in life – how our favorite NFL team is going to do this season. But even if you don’t follow professional football, Bob Norberg, CMO...
by Bob Norberg | Oct 1, 2021 | Blog
Regulatory and competitive forces have created a unique opportunity for enterprises to significantly reduce voice costs in addition to maintaining or enhancing service levels. Using a voice cost optimization (VCO) service puts enterprises back in control of their...
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