Resources
Recent Blog Posts
The Work from Home Era- Implications for MSPs and Channel Partners
The COVID-19 pandemic has created such rapid and widespread hardship and disruption for so many people, it's hard to imagine life returning to some level of normal. But given that Americans have survived and thrived in spite of two world wars, and a great depression...
Missing and Celebrating March Madness
We know why you're in an "epidemically" crabby mood these days. It's not because toilet paper is in short supply. It's not because you can't turn on your computer without being reminded to wash your hands. It's not because your teenage kids seem to enjoy social...
Cloud Age Solutions’ COVID-19 Operating Plan
Dear Customers / Partners, With the COVID-19 crisis continuing to escalate, we are actively taking steps to safeguard the health of our employees while also ensuring the continuity of our services to you, our valued customers and partners. 100% of our technology...
Sprint T-Mobile Merger: What It Means for Enterprise, MSPs and Channel Partners
In February, a United States District Court judge dismissed a challenge to the planned merger when he ruled against a lawsuit filed by state attorneys general. Although the ruling could be appealed, and the merger still has to receive approval by the California...
Protect Your Profits With These Voice Fraud Mitigation Best Practices
A $28 Billion Dollar Problem Each year, the Communications Fraud Control Association (CFCA) conducts fraud loss surveys of the communications industry. For 2019, survey respondents estimated that the cost of fraud was on average 1.74% of revenues, or over $28 billion....
“Cloud Enabled” vs. “Cloud Native”: Why It Matters
Cloud Age Solutions is a software company – after all, we developed gpxcloud, a Telecom Lifecycle Management SaaS Solution. In our blog, we usually don’t go too deep into the underlying technology behind our solutions because, most of the time, what our partners and...
Case Studies and White Papers
Network Agility: The Key to Customer Satisfaction
How fast your network can respond to changes in customer requirements is critical to service provider growth.. Click here to download the white paper.
Cloud Age Helps UCaaS Implement Dynamic Sourcing, Optimized Call Routing
Learn how Cloud Age Solutions helped a top UCaaS provider reduce costs and improve margins through more competitive wholesale telecom contracts and a quality-optimized approach to call routing. Click here to download the case study.
Emerging Carriers Need To Focus On The Back Office
Front-office sales and marketing automation are hot right now. But service providers can't ignore network inventory management, billing and service delivery capabilities. Fortunately, there are affordable software platforms available. Click here to download the...
Podcasts, Videos and Webinars
There’s MRR Gold in Those Telecom Invoices
In this podcast from Telecom Reseller magazine, Bob Norberg, CMO of Cloud Age Solutions, discusses how better invoice analysis, management and processes can improve the bottom line for service providers, agents, and resellers. Click here to listen to the podcast.
Service Providers: Adapt or be left behind!
In this podcast from Telecom Reseller magazine, Chris Lee, Chris Lee, CEO Cloud Age Solutions has a critical message for the service providers: adapt or be left behind. Lee gives us a broad overview of the changing terrain of the market and outlines how in the last 2...
Automate Your Back Office To Improve Operating Efficiency, Margins, and Customer Retention
In this webinar from Cloud Age partner rev.io, Cloud Age Solutions CEO Chris Lee explains why next generation service providers need to focus on back office process automation. Click here to view the webinar.
ILEC Forebearance: A Survival Guide for CLECs
ILEC's petition for relief from open network access has profound implications for CLECs. This survival guide from Cloud Age Solutions and law firm Marshalian & Donahue lays out the options for competitive carriers. Click here to view the webinar
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