Resources
Recent Blog Posts
Podcast: Creating Optimal Voice Cost Structures
According to Chris Lee, the CEO of Cloud Age Solutions, carriers today need to look both at costs and revenue to maximize profit. While that may sound simple enough, maximizing value requires automation and a method of figuring out the best way to get the most revenue...
Sports is Back – And Business is Too
Finally. Thursday, September 10th, in Kansas City, around 8:20 PM ET, the NFL season will officially kick-off. Not a moment too soon. Not to be outdone, Major League Baseball resumed play on July 23rd, and the NHL began its Return to Play Plan on August 1st, with 24...
Podcast: Three Ways to Use Automation to Grow Your Telecom Audit and Consulting Business
In this podcast we learn that there has been an uptick in companies monitoring their telecom costs. As the economy has hit the pandemic’s headwinds, there’s new urgency to knowing about costs, according to Norberg. In this podcast Bob Norberg, CMO at Cloud Age...
Cloud Age Solutions Completes SOC 2 Type II Certification for Security and Availability
Today, more than ever, businesses need to know that their technology partners take data security, controls and information assurance seriously. That’s why we’re pleased to share that Cloud Age Solutions has again been issued the American Institute of Certified Public...
Lesson Learned: Don’t Let the Dreaded Carrier “Service Guide” Explode Your Toll-Free Costs
Lately, it seems like we are all operating in “the land of the unexpected”. One of our customers experienced an issue with their toll-free service and it turned into a significant cost event. I wanted to pass along some best practices and advice on how you can...
Four Capabilities Managed TEM Providers Need to Scale Their Business
According to a recent research report, the market for telecom expense management (TEM) services is forecast to grow by double digits. Driving this expansion is a recognition by enterprises that it makes sense to outsource the on-going management of data, voice, and...
Case Studies and White Papers
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
Podcasts, Videos and Webinars
CCA Virtual Meeting: Creating Optimal Voice Cost Structures – July 8, 2020
Regulatory and competitive forces have created a unique opportunity for service providers to significantly reduce voice costs while maintaining or enhancing service levels. Alternate sourcing / service models are available that allow for the procurement and management...
Podcast: Continuous Telecom Audits: Why Consultants and Channel Partners Should Care
In a crises, households and businesses tighten belts and cut costs. But as conditions ease, old habits reassert themselves as the gradual ramp of costs goes ignored. In a company, especially in a potentially high growth sector such as cloud communications, focus on...
CCA Virtual Meeting: Best Practices for Voice Fraud Mitigation – June 10, 2020
The 2019 Communications Fraud Control Association (CFCA) voice fraud loss survey of enterprises, service providers and unified communications companies estimated that the cost of fraud was on average 1.74% of revenues, or over $28 billion. The bad guys never rest. ...
Podcast: Protect Your Profits With These Voice Fraud Mitigation Best Practices
In this podcast from Telecom Reseller magazine, Chris Lee, CEO Cloud Age Solutions outlines the scope of the problem and reminds carriers that fraud losses come right out of the bottom line and represent revenue that cannot be replaced. From Lee’s perch, he observes...
Podcast: There’s MRR Gold in Those Telecom Invoices
In this podcast from Telecom Reseller magazine, Bob Norberg, CMO of Cloud Age Solutions, discusses how better invoice analysis, management and processes can improve the bottom line for service providers, agents, and resellers. Click here to listen to the podcast.
Podcast: Service Providers: Adapt or be left behind!
In this podcast from Telecom Reseller magazine, Chris Lee, CEO Cloud Age Solutions has a critical message for the service providers: adapt or be left behind. Lee gives us a broad overview of the changing terrain of the market and outlines how in the last 2 years,...
Contact Us
Headquarters
Cloud Age Solutions
44927 George Washington Blvd
Suite 265
Ashburn, VA 20147